Know before your
payouts stop.

Card networks watch your dispute ratio against limits they publish, and most stores learn they crossed one when their payouts stop. Predispute installs on Shopify or Stripe, estimates that ratio daily, decides every dispute, and shows the dollars you keep.

Free tier · installs on Shopify or Stripe in minutes · never a share of what you recover
Shopify admin — Predispute
Recovered
$0
Est. ratio
0.00%
Win rate
0%
Estimated dispute ratioSAMPLE
Excessive threshold 1.50%
Verdict · CB-6709
Fight this one
Worth $212 · 50% win
Time to threshold
0 months
to the excessive threshold
Verdict ready, fight this one
$194 recovered on CB-6612

The intelligence enterprise fraud teams run every day, now on your store.

Ratio Intelligence

See a payout hold coming months ahead.

Predispute estimates your dispute ratio every day and tracks it against every limit Visa and Mastercard publish. Visa’s excessive threshold is 1.50%, and you see how many months you have before you reach it.

Explore Ratio Intelligence →
Time to threshold2 months
Acquirer excessive 0.70%
Sep · 2 mo
Merchant excessive 1.50%
Jan · 6 mo
Clear today · 0.54%
Dispute Intelligence

A verdict on every dispute.

Predispute weighs what winning a dispute is worth against what contesting it costs you, at the rate disputes on that reason code are usually won, and shows you which of the records it turns on you already hold. Those starting rates are our own estimates rather than measurements, and they move toward your own results as your disputes resolve.

Explore Dispute Intelligence →
Predispute verdict · CB-6709
Fight this one
Worth $212 · 50% win
Delivery confirmation — carrier signed proof
AVS / CVV match — verified at checkout
Prior history — 3 clean orders
Evidence checked
Fraud Intelligence

Catch the abuse you can prove.

Predispute does not guess which order will be disputed. It finds what your own records establish: an order carrying an open return and a chargeback at once, where settling both pays the customer twice, and three or more charges on one buyer inside a day, which is how a stolen card gets tested. Every flag is advice, and Predispute never holds or cancels anything itself.

Explore Fraud Intelligence →
Double-dip detectedact now
Order #10391 · refund issued−$129.00
Same order · chargeback filed−$129.00
Paid back twice−$258.00
Recommended hold
Outcome Intelligence

Learn which disputes you win.

Predispute records every dispute an issuer decides and reads the results back as your win rate on each reason code, which is what shows the arguments your records can carry and the ones you have been losing all year without noticing. Those rates move the verdict on the next case, and the dollars you keep are counted back on screen.

Explore Outcome Intelligence →
Win rate by reason12% win
Not received58%
Not as described49%
Fraud, card absent12%
$4,095 recovered
The dashboard

See it months before your acquirer acts.

01

Your estimated ratio, month by month

The distance to the excessive threshold, updated daily.

02

A verdict on every dispute

Fight, refund, or accept, tuned to the reason code and to the records the case turns on, with the reasoning shown.

03

The dollars you kept

A running total of the disputes you won and the refunds you headed off, counted on screen as they land.

Search disputes…A
Estimated dispute ratio
0.54%In the above-standard band
Monthly
0%Excessive threshold 1.50%
2 mobefore you reach the excessive threshold·+0.20% vs last month
Recovered to date$4,095
Fought
9
Won
6

Recent disputes

See all
Visa 10.4CE 3.0
Card-absent fraud · Chase
Fraud disputes turn on verification. Two prior undisputed transactions with matching details can also qualify a Visa CE 3.0 remedy.
Fight
$680
Visa 13.1
Merchandise not received
Refund
$5
Visa 10.4
Card-absent fraud · Chase
Won
$680

Win rate by bank

All banks
Chase11%
2 of 18 resolved
Capital One12%
2 of 17 resolved
Citi12%
2 of 17 resolved

Bank-level win rates need the card’s issuing bank. Shopify releases that detail separately from installing the app and has not released it to us yet, and Stripe does not share it on online sales at all. The bank names on the disputes above are the same detail, and the same wait.

This is Predispute on Shopify. The estimated ratio, the verdicts and the recovered-dollar count read the same way on Stripe. Stripe keeps no return record, so an account there gets no check for an order refunded and charged back at once, and no report of other payment methods on an order. Card testing on Stripe groups by customer alone, because Stripe does not share the address an order came from. Delivery confirmation is Shopify-only too, and because that feeds the odds behind a verdict, a fight or refund call on a not-received dispute can land differently on the two platforms.

Flat pricing

One flat price that never grows with your losses.

You pay one flat price every month. Predispute never takes a cut of what you recover.

MOST STORES START HERE
Resolve
$199/mo
or $150/mo billed annually · 3 months free
Decide every dispute and see the dollars you keep.
✓  Fight / refund / accept verdicts on every dispute
✓  What each reason code needs, checked against your records
✓  Recovered Dollars counted on screen
Monitor
Free
Your estimated ratio and time to threshold, watched daily.
Defend
$499/mo
Adds fraud detection on new orders, and your win rate on every dispute reason.

Know before your payouts stop.

Install Predispute on Shopify or Stripe in minutes. Start free on Monitor and see your estimated ratio today.

Reads your disputes on every card network, and tracks the programmes Visa and Mastercard publish
visamastercardamericanexpressdiscover
Installs on
shopifystripe
Predispute monitors these card networks and installs on these platforms. It is not affiliated with or endorsed by any of them.