Card networks watch your dispute ratio against limits they publish, and most stores learn they crossed one when their payouts stop. Predispute installs on Shopify or Stripe, estimates that ratio daily, decides every dispute, and shows the dollars you keep.
Continuous monitoring against the Visa and Mastercard thresholds, with time to threshold for each.
Explore →A fight, refund, or accept verdict on every dispute, tuned by reason code and by what your records can show.
Explore →Card testing caught before the disputes land, and orders being refunded and charged back at once caught before you pay both.
Explore →Your win rate on every dispute reason, sharpening the verdict as your own disputes resolve.
Explore →Predispute estimates your dispute ratio every day and tracks it against every limit Visa and Mastercard publish. Visa’s excessive threshold is 1.50%, and you see how many months you have before you reach it.
Explore Ratio Intelligence →Predispute weighs what winning a dispute is worth against what contesting it costs you, at the rate disputes on that reason code are usually won, and shows you which of the records it turns on you already hold. Those starting rates are our own estimates rather than measurements, and they move toward your own results as your disputes resolve.
Explore Dispute Intelligence →Predispute does not guess which order will be disputed. It finds what your own records establish: an order carrying an open return and a chargeback at once, where settling both pays the customer twice, and three or more charges on one buyer inside a day, which is how a stolen card gets tested. Every flag is advice, and Predispute never holds or cancels anything itself.
Explore Fraud Intelligence →Predispute records every dispute an issuer decides and reads the results back as your win rate on each reason code, which is what shows the arguments your records can carry and the ones you have been losing all year without noticing. Those rates move the verdict on the next case, and the dollars you keep are counted back on screen.
Explore Outcome Intelligence →The distance to the excessive threshold, updated daily.
Fight, refund, or accept, tuned to the reason code and to the records the case turns on, with the reasoning shown.
A running total of the disputes you won and the refunds you headed off, counted on screen as they land.
Bank-level win rates need the card’s issuing bank. Shopify releases that detail separately from installing the app and has not released it to us yet, and Stripe does not share it on online sales at all. The bank names on the disputes above are the same detail, and the same wait.
This is Predispute on Shopify. The estimated ratio, the verdicts and the recovered-dollar count read the same way on Stripe. Stripe keeps no return record, so an account there gets no check for an order refunded and charged back at once, and no report of other payment methods on an order. Card testing on Stripe groups by customer alone, because Stripe does not share the address an order came from. Delivery confirmation is Shopify-only too, and because that feeds the odds behind a verdict, a fight or refund call on a not-received dispute can land differently on the two platforms.
You pay one flat price every month. Predispute never takes a cut of what you recover.
Install Predispute on Shopify or Stripe in minutes. Start free on Monitor and see your estimated ratio today.